SCREEN 'N GO
Working under Microsoft Windows, Screen'N Go! has employed advanced and proven technology and the best mapping data available today in database management, communications, and mapping. The software is easy for customization and configuration, and is flexible in making continuous enhancement and improvement of performance as the business situation changes and the technology evolves.
The software has been used by dozens of satisfied customers for over 4 years. As one client in Ohio put it, "I have seen lots of screening software, but this one really works. I figured that we could save about $250,000.00 this year just by using the software and one operator. Then if you look at the cost of the software, it's nothing!"
Screen'N Go! contains two major components: Ticket Receiving and Ticket Processing.
1. Ticket Receiving: With dedicated modem connection with the one call center, tickets are being received, stored, and secured on the file server in its raw form, usually an ASCII text file. The system is enriched with functions like:
- user-definable answer back switch that ensures a much more solid communication with One Call Agencies
- the use of either control characters or character strings to identify the beginning and ending of a ticket, a flexibility being necessary as different One Call Agencies have different ways and capabilities in transmitting tickets
- tickets can be printed automatically or manually
- tickets are date/time stamped.
2. Ticket Processing: This is the main body of Screen'N Go. Its main features include (a). parsing different types of tickets as they are being received from different One Call Agencies; (b). storing the results in a database; (c). automatically screening tickets based on the geo-referenced facility data of the company; (d) providing a powerful and efficient GUI (Graphical User Interface) for mapping, marking, and re-distributing tickets:
- working in a LAN/WAN environment, tickets can be saved in a centralized database
- parsing the original ticket and save the information in a database
- the database can be easily ported out to popular database formats such as Microsoft Access
- advanced mapping technology is utilized in automatic screening when geo-referenced facility data with user-defined safety buffer is available; if the dig location falls outside of the safety buffer, the ticket is automatically "CLEARED"
- tickets can be transmitted to remote sites in batch mode via fax or modem based on pre-configured profile
- tickets are easily identifiable with One Call Agencies' codes, ticket's serial number, sequence number, state, county, town/place, dig location, ticket clearance code, user response code, and so on
- rich filtering tools allow the operator to look at tickets by date and time, ticket type (e.g. "EMERGENCY"), clearance status code, and so on
- sorting tools allow tickets to be viewed by ticket type, ticket serial number, county, town, user response, etc. for efficient ticket screening and processing
- with abundant and powerful mapping tools, the operator can locate the work site using the street database, grid, longitude/latitude values, or any useful geo-references, and make intuitive decisions about the work site's impact based on the company's geo-referenced facility layer
- the operator can add comments to the tickets
- Custom reports are available for auditing, ticket checking, and performance monitoring.
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